Why “fake air ambulance” warnings matter
A fake air ambulance operation can put patients at risk and leave families with massive bills. The industry has grown quickly, and—while most providers are reputable—a few bad actors cut corners or misrepresent credentials. Here’s how to protect yourself.
Red flags that suggest a fake air ambulance
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Vague credentials. They dodge questions about aircraft registration (tail number), FAA Part 135 certificate, or medical staffing qualifications.
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No physical base of operations. Only a PO box or generic contact form.
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Pressure tactics. “Pay now” ultimatums, cash-only demands, or refusal to send a written quote.
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Brokers posing as operators. Middlemen can add fees and hide who’s actually flying.
For a quick primer, see: Disadvantages of Air Ambulance Brokers.
How to verify a legitimate provider (fast checks)
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Ask for the FAA certificate number (Part 135 for air carriers) and the aircraft tail number. Verify both match the company name.
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Confirm medical credentials. Request the flight nurse/paramedic qualifications and who the medical director is.
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Check accreditation & memberships. CAMTS (where applicable), AAMS membership, and insurance documentation.
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Get a written estimate. It should itemize base rate, mileage/block time, medical staffing level, ground legs, and international fees if needed.
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Call references or hospitals. Case managers often know which teams are reliable.
Traveling internationally? Review how consulates coordinate medevacs: Air Ambulance and U.S. Embassy Services.
Questions you should ask every air ambulance company
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Who owns and operates the aircraft? Are you a broker or the operator?
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What clinical level will staff provide (BLS/ALS/critical care)?
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Which receiving facility have you confirmed, and who handles bedside-to-bedside logistics?
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What insurance does your company carry? Do you accept Medicare assignment or work with my insurer?
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Can my family member ride along?
If answers feel evasive, walk away. You can always compare options and timelines.
Why choose Travel Care Air
We’re transparent about aircraft, crew, and pricing; we coordinate bedside to bedside; and we publish clear guides so families know what to expect: